FAQS

How long until my items will ship?

Most items will ship within 3-5 business days. Custom orders may take up to 10 business days. If you need something on a deadline, please email us, and we will do our best to get your pieces to you on time. 

How much is shipping?

Shipping will be calculated when you checkout, unless your total purchase is $100+ before tax, in which case, it will ship for free! All returns and exchanges are shipped at the cost of the purchaser, and will not be refunded by Kate Meraki.

How do I know what size bracelet I need?

Use a soft measuring tape to measure the largest part of your wrist. If you don't have one, use a string or piece of yarn to wrap around your wrist and then measure that with a ruler or tape measurer. We recommend adding at least a half inch to that number to get your bracelet size. For a looser fit, add 3/4 - 1 inch to number. 

I need a bigger size than what is listed; what do I do?

If you need a different size (bigger or smaller) than we have listed, please email us at hello@katemeraki.com and we will do what we need to do to get you the right fit and the right size!